Enterprise Application Support Engineer at Cornfield Group

  • Full Time
  • Lagos
  • company standard NGN / Year

Website Cornfield Group

Cornfield Group has grown into one of the leading and best .....

From its modest start in Lagos, Nigeria, Cornfield Group has grown into one of the leading and best managed conglomerates in Nigeria particularly and West Africa at large. From the very beginning, Cornfield Group’s approach to business was essentially consumer oriented, delivering the highest quality products and services at the most pocket friendly pricing. Sensing the rising demand for quality products, Cornfield Group invested heavily in fixed infrastructure that supported maximum distribution of its products and services at the most cost effective terms to customers. Spanning more than one decade, we have broken grounds and challenged the status quo across the global business scene. Effective leadership coupled with high spirited and dedicated workforce is the framework upon which the growth and success of our organization are hinged.

Experience:3 years

Primary Duties & Responsibilities:

  • Possessing specialist knowledge of operating systems, devices, applications, and software.
  • Providing technical support to teams within the organization, and to external clients when required.
  • Assisting with systems integrations.
  • Managing ticketed query system and ensuring a comprehensive database of queries and resolutions is kept up to date.
  • Maintaining and updating technical documents and procedures.
  • Identifying and resolving technical issues.
  • Managing coordination at a local and international level where required.
  • Delivering regular and customized training to teams within the business.
  • Preparing maintenance plans and upgrading schedules for the business’s systems.
  • Developing reports for teams across the business

Job Requirements:

  • Advanced knowledge of front-end and back-end programming languages, such as C++, Javascript, Python, and Ruby.​
  • Ability to manage code migration, document configuration changes, and monitor performance.​
  • Exceptional ability to provide front-end support to internal departments and web-based clients.​
  • Advanced proficiency in determining the causes of application errors and repairing them.​
  • Knowledge of Advanced Encryption Standards (AES).​
  • Ability to keep up with innovation in application design.​
  • Exceptional communication skills.​

Skills: Technical Skills

  • Intimate knowledge of an organization’s computing systems.
  • Ability to explain complex ideas to those with limited IT and systems knowledge.
  • Exceptional verbal and written communication skills.
  • Listening ability and patience.
  • Extraordinary customer service and relationship management experience
  • Critical thinking skills
  • Ability to learn and understand IT Management Software
  • Ability to diagnose and solve application issue

Deadline: Sep 15, 2022

Method of Application
Interested and qualified candidates should forward their CV to our email,using the position as subject of email.

To apply for this job email your details to hr@botosoft.com

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